January 2021 Seminar: Managing Knowledge in Project Environments

Summary

This meeting was about Knowledge Management which is widely practised in project environments, but not always recognised as such. What is recognised as knowledge management is often information management – and tends to be treated a series of unconnected activities.

Members joined us to find out where knowledge management has been hiding, and how to use knowledge management thinking to solve common project problems.

Speaker

Our speaker was Judy Payne. Judy is a management consultant – she is a Director of Hemdean Consulting – and an academic – BPP University, Associate Faculty, Business and Law Schools. She was formerly a director of the Henley KM Forum and preceded that by being Visiting Executive Fellow where she undertook research, supervision of MBA dissertation students and occasional teaching.

The focus of her work is on KM and organisational learning – how to get people to work together effectively and efficiently to get things done, to come up with new ideas, to make better decisions and generally make the very best use of what they know. In practice, she runs workshops and undertakes consultancy assignments. The former involves designing and facilitating the workshop itself, the latter involves several months work.

She is Chair of the BSI Knowledge Management Standards Committee. She is Co-Chair of Knowledge SIG – Association for Project Management. Her mission is to open up project management thinking to knowledge management. She has a 1st Class Honours Degree in Water Resources and Computer Science from Aston University. She has a PhD in Sustainable Urban Drainage, also from Aston University. She has an MBA from Henley Management College.

Time and Venue

This was a Zoom meeting held on Thursday 21st January 2021 at 2:30 pm.

Slides

No slides available

Tweets

#netikx108

Blog

See our blog report: Managing Knowledge in Project Environments

Study Suggestions

None available at present

July 2020 Seminar: Time critical user centred library web design

Summary

Antony Groves, from the University of Sussex gave a lively account of how his team have made ten changes to the library website since lockdown. He talked about benchmarking, user surveys and feedback and plenty of iterations to get things right.
They have had two aims: to make the site accessible to meet Government requirements and also to make the site as useful as possible during the lockdown period. This was a huge challenge in difficult circumstances, but the efforts were rewarded by a ‘Customer Service Excellence’ award.  Antony gave us sufficient details to really bring home the challenges that were faced by librarians in the lockdown, particularly in the specific context of the range of users who needed resources for their study, research and their daily tasks. NetIKX members have commented on how valuable the session was for their own work in this area and there were plenty of questions to Antony to complete the session.

Speaker

Antony Groves is Learning & Teaching Librarian in the Academic Services department at the University of Sussex. He is the  person who co-ordinates teaching for undergraduates and taught postgraduates across all schools of study. This includes embedded teaching, providing student support and organising the Digital Tuesday’s programme.  He has developed the Library website, Library Subject Guides, Skills Hub and curated content for LinkedIn Learning; and supports students in using the Library resources and services.  He also runs a Library chat service and also blogs for CILIP’s Multimedia Information and Technology Group.
He is a Fellow of the HEA and committee member for CILIPs MmIT.

Time and Venue

2.30 pm Wednesday 22 July 2020. Antony’s talk was delivered via Zoom.

Tweets

#netikx104

Slides

Slides will be available to members soon

Blog

See our blog report: A Library during lockdown

Study Suggestions

MMIT blog: https://mmitblog.wordpress.com/2020/03/16/revisiting-ranganathan-part-1

MMIT blog: https://mmitblog.wordpress.com/2020/03/19/revisiting-ranganathan-part-2

MMIT blog: https://www.visucius.org/2020/07/27/time-critical-user-centred-library-web-design/

May 2016 Seminar: SharePoint and Office 365: getting value from enterprise collaboration solutions

Summary

The shift from traditional ‘document management and information push’ Intranets to more socio-collaborative technologies continues to accelerate, as organisations embrace new Social Business Models. Microsoft has cemented its place as one of the key players in the enterprise technology space and is well positioned to influence greater productivity and increased value through more seamless integration between Sharepoint and Office365.
But end users are often caught in the middle of these strategic changes and are left confused or remain disengaged from these new collaborative tools. They perceive Sharepoint as a “Swiss Army Knife” solution, built for flexibility but requiring lots of effort to make it do what you want it to do, rather than an out-of-the box solution. The first speaker at this seminar, Nathaniel Suda, explored Microsoft’s overall direction of travel and what changes to working practices can be anticipated over the next 2–3 years, as organisations upgrade their Sharepoint and Office products. The second speaker, Cerys Hearsey, discussed some examples of where Sharepoint/Office365 is working well and provided some ‘best practice’ tips to aid usability and encourage engagement.

Speakers

Nathaniel Suda is the only consultant in the UK to simultaneously hold a strategic advisory position at Microsoft UK in both Business Intelligence and SharePoint, on Advanced 365.

Cerys Hearsey is the Lead Consultant and MD at Post*Shift.

Time and Venue

2pm, Thursday 19th May 2016, The British Dental Association, 64 Wimpole Street, London W1G 8YS

Pre Event Information

None

Slides

A copy of Nathan’s slides are available to current members in the Members’ Document Store.

Tweets

#netikx79

Blog

See our blog report: SharePoint

Study Suggestions

None

November 2014 Seminar: Wider horizons for information audit

Summary

It was wonderful to have Sue Henczel as one of our speakers as she had recently flown in from Australia. She joined with Graham Robertson, a NetIKX Committee member to discuss with us the value of information audits. Sue took the lead to update us on recent developments in the field, and Graham introduced the River Diagram and talked us through its practical applications. This was followed by our own attempts to apply the concepts to our own organisations in small group discussions.

Speakers

Sue Henczel is the owner of Infase Training (Australia) Pty., Ltd. Sue’s company provides training and consulting services to libraries, information organizations and professional associations. She specializes in strategic and project planning, information and knowledge audit, impact assessment, statistical frameworks, performance measurement, service review and social research.

Graham Robertson is Principal Associate of Bracken Associates. Graham’s company focuses on change management, knowledge management, information management and requirements analysis.

Time and Venue

November 2014, 2pm The British Dental Association, 64 Wimpole Street, London W1G 8YS

Slides

No slides available for this presentation

Tweets

#netikx62

Blog

Blog not available

Study Suggestions

Sue Henczel has written extensively on KM for example: Information auditing report and tool kit 2007 https://www.researchgate.net/publication/275716755_Information_Auditing_Report_and_Toolkit

May 2014 Seminar: Information on the Move

Summary

The first speaker, David, spoke about ‘The second digital transition’ which means that there will be no librarians (as we know them) by 2022. ‘The first digital revolution’ took place in the office or in the library. The device – the PC – was desk bound, office bound. ‘The second digital revolution’ is taking place in the street. Mobile is now the main platform for accessing the web. They are not computational devices but access devices. Mobiles are social, personal, cool and popular. The horizontal has replaced the vertical, reading is ‘out’ fast ‘media’ is in. As a result, abstracts have never been so popular and we can now all online to avoid reading and there is an emphasis on shorter articles, which have a much bigger chance of being used.

Max, followed on from David, by talking about his company that specialises in creating apps which are interactive and provide information or assist in education. The ideas illustrated the power of the new mobile technologies.

We could not have come further from the initial concept of libraries : no walls, no queuing, no intermediaries! Ask any young person about a library and they will point to their mobile. It is ironic that mobiles were once banned from libraries – now it is the library. The mobile, borderless information environment really challenges libraries and publishers. It constitutes another massive round of disintermediation and migration. The changed platform and environment transforms information consumption. For a final reflection, David asked us: Is the web and the mobile device making us stupid ? Where are we going with information, learning and mobile devices ? This led to a lively conversation for our table discussion groups!

Speakers

David Nicholas runs CIBER a pan-European research outfit.
David Nicholas is one of the original CIBER founders. His interests include use and seeking behaviour in virtual spaces, the digital consumer, the virtual scholar, mobile information (information on-the-go), e-books, e-journal usage; the evaluation of digital platforms and scholarly communication and reputation.
Professor Nicholas was Director of the Department of Information Studies at University College London (2004–2011) and prior to that Head of the Department of Information Science at City University 1997–2003. David has been principal investigator on 60 research projects worth more than £6M and published around 500 peer evaluated papers, report and books

Max Whitby comes from Touch Press, an app development organisation.
Touchpress is an acclaimed app developer and publisher based in Central London. The company specialises in creating in-depth premium apps on educational subjects including the Periodic Table, Beethoven, the Solar System, T.S. Eliot, Shakespeare, and others. Their app “Barefoot World Atlas” was named one of the top 10 apps of all time by Apple. Of Touchpress’ “Disney Animated,” which was named the best iPad app of 2013 worldwide by Apple, iTunes’ App Editor noted, “We’re absolutely spellbound.”

Time and Venue

2pm on 16 May 2014, The British Dental Association, 64 Wimpole Street, London W1G 8YS

Slides

No slides available for this presentation

Tweets

#netikx65

Blog

Val Skelton, Editor of ‘Information Today, Europe’ has written a very good blog post on this seminar.

See our blog report: Second digital revolution

Study Suggestions

You can visit the CIBER website for more information: CIBER website

November 2013 Seminar: Knowledge organisation past present and future

Summary

This event was all about information and knowledge management within organisations. The speakers looked at how IKM has evolved and where it’s likely to go next.

David Skryme talked about capturing the most important information as being a vital part of knowledge management. Communities are essential for developing tacit knowledge, through people talking to other people and sharing their knowledge. Work organisations are really social places, about human relationships and people. Storytelling has come back into popularity as a tool for knowledge managers to bring knowledge management to life. There are many new KM challenges now – social media, visualisation, ramification, co-creation with customers. David encouraged us to look beyond the appeal of new innovations to remember that there was a good amount of solid knowledge management techniques already out there.

Next Danny Budzak talked us through how he is developing data, information and knowledge management at the London Legacy Development Corporation (LLDC), in his role as Senior Information Manager. He drew out useful tips that would be relevant to his audiences’ own workplaces.

In conclusion the speakers suggested that: “The true success of knowledge management is when it disappears”. KM will be stronger when it becomes part and parcel of working life.

Speakers

Dr David Skryme, Analyst and Management Consultant at David Skryme Associates, is a world recognized expert on knowledge management. In a 22-year career with Digital Equipment Corporation (DEC), he held a variety of management roles in marketing, strategic planning and product management. During his career he was responsible for introducing new thinking, new products and services, new methods, and new initiatives.
He set up his own company in 1993 with three strands of activity – consultancy, workshops, research/writing. He has had clients across the world, ranging from large multinationals to small charities. He is a member of the ENTOVATION Network. The ENTOVATION Network is an international network of theorists and practitioners dedicated to developing a sustainable future through knowledge and innovation.

Danny Budzak, Senior Information Manager at the London Legacy Development Corporation is our second speaker and is Currently working at the London Legacy Development Corporation on the review, transfer and disposal of electronic and paper records; information transfer approach, retention and disposal schedule, stakeholder engagement, information governance and information security.

Time and Venue

2pm on 26th November, The British Dental Association, 64 Wimpole Street, London W1G 8YS

Slides

No slides available

Tweets

#netikx56

Blog

See our blog report: Knowledge organisation – past, present and future

May 2011 Seminar: Making the most of SharePoint.

Summary

This was a joint session where CLISG joined with NetIKX for an in-depth look at SharePoint: its value to organisations as well as the risks and disadvantages.

Speakers

Mark Field is Principal Knowledge Manager & Knowledge Management Lead at the Department for Education.

John Quinn, James Andrews and Hugh O’Neill also supported Mark

Time and Venue

May 2011, 2pm The British Dental Association, 64 Wimpole Street, London W1G 8YS

Slides

No slides available

Tweets

#netikx53

Blog

There is no blog for this seminar

Study Suggestions

See the later seminar also looking at Sharepoint for current recommendations.

July 2010 Seminar: Sharepoint – present and future

Summary

No information is available

Speakers

Cerys Hearsey, consultant Metataxis

Jill Halford, Independent Information and Library Professional at V-Consult Ltd

Marc Stephenson, Director, Metataxis

Time and Venue

July 2010, 2pm The British Dental Association, 64 Wimpole Street, London W1G 8YS

Slides

No slides available

Tweets

#netikx

Blog

No blog available

Study Suggestions

None

March 2009 Seminar: Knowledge Transfer Programme in Museums, Libraries and Archives (MLA) London

Summary

This meeting Focused on the MLA sector in London

Speakers

Victoria Ward, Founder, Sparknow
Ellen Collins, Research and Policy Officer, MLA Londo

Time and Venue

March 2009, 2pm The British Dental Association, 64 Wimpole Street, London W1G 8YS

Slides

No slides available

Tweets

#netikx

Blog

Blog no longer available

Study Suggestion

None

May 2008 Seminar: Records management: the bedrock of Knowledge Management

Summary

This meeting was coordinated between NetIKX and the recruitment agency TFPL as part of their education programme.

Speaker

Martin Sanderson, TFPL

Time and Venue

May 2008, 2pm The British Dental Association, 64 Wimpole Street, London W1G 8YS

Slides

No slides available

Blog

Blog no longer available

Study Suggestions

None