July 2020 Seminar: Time critical user centred library web design

Summary

Antony Groves, from the University of Sussex gave a lively account of how his team have made ten changes to the library website since lockdown. He talked about benchmarking, user surveys and feedback and plenty of iterations to get things right.
They have had two aims: to make the site accessible to meet Government requirements and also to make the site as useful as possible during the lockdown period. This was a huge challenge in difficult circumstances, but the efforts were rewarded by a ‘Customer Service Excellence’ award.  Antony gave us sufficient details to really bring home the challenges that were faced by librarians in the lockdown, particularly in the specific context of the range of users who needed resources for their study, research and their daily tasks. NetIKX members have commented on how valuable the session was for their own work in this area and there were plenty of questions to Antony to complete the session.

Speaker

Antony Groves is Learning & Teaching Librarian in the Academic Services department at the University of Sussex. He is the  person who co-ordinates teaching for undergraduates and taught postgraduates across all schools of study. This includes embedded teaching, providing student support and organising the Digital Tuesday’s programme.  He has developed the Library website, Library Subject Guides, Skills Hub and curated content for LinkedIn Learning; and supports students in using the Library resources and services.  He also runs a Library chat service and also blogs for CILIP’s Multimedia Information and Technology Group.
He is a Fellow of the HEA and committee member for CILIPs MmIT.

Time and Venue

2.30 pm Wednesday 22 July 2020. Antony’s talk was delivered via Zoom.

Tweets

#netikx104

Slides

Slides will be available to members soon

Blog

Please add Blog link

Study Suggestions

MMIT blog: https://mmitblog.wordpress.com/2020/03/16/revisiting-ranganathan-part-1

MMIT blog: https://mmitblog.wordpress.com/2020/03/19/revisiting-ranganathan-part-2

MMIT blog: https://www.visucius.org/2020/07/27/time-critical-user-centred-library-web-design/

May 2020 Seminar: How do we thrive in a hyper-connected, complex world?

Summary

This meeting was a regular Knowledge Café that David Gurteen held especially for NetIKX members.  We heard David set out the reasons he felt the world had changed beyond all recognition since the second world war.  He listed the familiar story of the internet, transport advances, global finances and social media but also more unexpected aspects that give our world a new complexity. Then he invited us into break-out groups to share our own ideas on this fascinating topic.  After a break, David focused our attention on his favoured area of expertise; the need for new leadership styles and the power of conversation. He was very clear that people did not need a title of leader to develop the power of leadership. We joined second break-outs to take our networking further.  Then we shared ideas in a stimulating plenary. The meeting showed the value of the Knowledge Café approach, but also was a masterclass in using Zoom as the communication media.  NetIKX will take the ideas and the methods forward for the future.

Speakers

David Gurteen is a writer, speaker, and conversational facilitator. The focus of his work is Conversational Leadership – a style of working where we appreciate the power of conversation and take a conversational approach to the way that we connect, relate, learn and work with each other. He is the creator of the Knowledge Café – a conversational process to bring a group of people together to learn from each other, build relationships and make a better sense of a rapidly changing, complex, less predictable world. He has facilitated hundreds of Knowledge Cafés and workshops in over 30 countries around the world over the past 20 years. He is also the founder of the Gurteen Knowledge Community – a global network of over 20,000 people in 160 countries. Currently, he is writing an online book on Conversational Leadership. You can join a Knowledge Café if you consult his website.

Time and Venue

2pm on 20th May 2020, The British Dental Association, 64 Wimpole Street, London W1G 8YS

Pre Event Information

The seminar was announced via the NetIKX website and explained that the seminar would be presented using the Zoom platform.

Slides

These will b made available to NetIKX members soon

Tweets

There were no Tweets from this meeting as we got used to our new ‘Zoom’ format.

Blog

See our blog report: Gurteen knowledge cafe

Study Suggestions

Visit David’s website: Gurteen Knowledge at www.gurteen.com

This site includes KM book reviews, news and useful quotations.

You can sign up for David’s regular newsletter from this site.

January 2020 Seminar: Virtual working and learning: is it working for you?

Summary

NetIKX had a dazzling meeting with Paul Corney, President-elect of CILIP, showing his wealth of knowledge about meetings of all kinds, and specifically virtual meetings.  The presentation ranged from detailed analysis of the strengths and weaknesses of technology packages – where he pulled out some surprising issues to watch out for – to the preparation and etiquette that makes humans effective when working together at a distance.  That was to be expected from someone who had once been managed by a boss located on the far side of the globe!  The meeting culminated in a vote among those present to find our most useful takeaways.   To learn what we decided, please look at our blog! All in all, the seminar featured lots of fun and instructive anecdotes, takeaways for the workplace, and finally networking with refreshments – it turned out to be a perfect NetIKX event.

Speakers

Paul Corney is Managing Director of Knowledge et al. A long-time business consultant with broad global experience, he spent 25 years in London as Senior Manager at Saudi International Bank and as Vice President at Zurich Reinsurance before becoming the Strategy & Business Advisor to the CEO of a dotcom software organization (Sopheon PLC) and Information & Knowledge Advisor to the CEO of a leading reinsurance broker (BMS Group). As such, he was one of the first ‘knowledge managers’ in London. Outside of work, Corney is a founding trustee of PlanZheores, a London-based charitable organization whose aim is to make good use of surplus food. He regularly speaks and holds Master Classes at international events on information and knowledge management and is a member of the British Standards Institute KM Standards Committee (KMS/1).

Time and Venue

Wednesday 29th January 2020. 2pm The British Dental Association, 64 Wimpole Street, London W1G 8YS

Pre Event Information

Following Paul’s presentation, we will have a group exercise where we will sketch a typology of virtual meeting scenarios, technologies that may underpin them, and what they make either easy or difficult. We’ll also share our own experiences of virtual meeting spaces and try to find rules of thumb whereby we can make such gatherings work better. There will then be an opportunity to network over drinks and nibbles.  Do come along and join us, as we haven’t yet found a technology for pouring a complimentary glass of wine for remote participants!

Slides

Further slides will be available in due course.

Keeping the show on the road in a virtual world

Tweets

#netikx101

Blog

See our blog report: Keeping the show on the road in a virtual world

Study Suggestions

You may wish to look at Erin Meyer’s website.  Her work focuses on how the world’s most successful leaders navigate the complexities of cultural differences in a multicultural environment.