November 2014 Seminar: Wider horizons for information audit

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Summary

It was wonderful to have Sue Henczel as one of our speakers as she had recently flown in from Australia. She joined with Graham Robertson, a NetIKX Committee member to discuss with us the value of information audits. Sue took the lead to update us on recent developments in the field, and Graham introduced the River Diagram and talked us through its practical applications. This was followed by our own attempts to apply the concepts to our own organisations in small group discussions.

Speakers

Sue Henczel is the owner of Infase Training (Australia) Pty., Ltd. Sue’s company provides training and consulting services to libraries, information organizations and professional associations. She specializes in strategic and project planning, information and knowledge audit, impact assessment, statistical frameworks, performance measurement, service review and social research.

Graham Robertson is Principal Associate of Bracken Associates. Graham’s company focuses on change management, knowledge management, information management and requirements analysis.

Time and Venue

November 2014, 2pm The British Dental Association, 64 Wimpole Street, London W1G 8YS

Slides

No slides available for this presentation

Tweets

#netikx62

Blog

Blog not available

Study Suggestions

Sue Henczel has written extensively on KM for example: Information auditing report and tool kit 2007 https://www.researchgate.net/publication/275716755_Information_Auditing_Report_and_Toolkit

September 2014 Seminar: Communities of Practice for the Post Recession Environment

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Summary

The speaker for this seminar was Dion Lindsay of Dion Lindsay Consulting. Dion tackled big questions in his presentation, such as: Are the principles established for successful Communities of Practice (CoP’s) in the 1990’s and earlier still sound today ? He also asked what new principles and good practices are emerging as social media and other channels of communication become part of the operational infrastructure that we all inhabit ?
Communities of Interests are all about people who share an identity. They have a shared voice and conduct a shared activity. So ‘identity’ is a critical characteristic Also, there is an ongoing discussion about interests, an ongoing organisation of events and an interest in problems and solutions. This can take place in the workplace or in the public arena. Dion concluded his talk by saying that ‘you really have to want to do it’ to run a successful CoP. There are benefits to be had if there is proper facilitation. There must be adherence to best management practice. A CoP is, in reality, a ‘Community of Commitment’. It fits in very well indeed with project management.

Speakers

Dion Lindsay is the Principal Consultant at Dion Lindsay Consulting Ltd which provides Knowledge Management and Organisation Learning Consultancy services and training in knowledge management, intranets and social media in the workplace. Attendees at training courses come from all sectors: public, commercial, academic, membership organisations.

Time and Venue

2pm on 16th September 2014, The British Dental Association, 64 Wimpole Street, London W1G 8YS

Slides

No slides available for this presentation

Tweets

#netikx63

Blog

See our blog report: Communities of Practice for the Post Recession Environment Tuesday 16th September 2014

Study Suggestions

See Dion’s website:  https://www.linkedin.com/in/dion-lindsay-9208323

July 2014 Seminar: Selling Taxonomies to Organisations

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Summary

The NetIKX seminar for July addressed the need for a taxonomy and its potential to the organization.

There were two case studies presented. The first from Alice Laird, (ICAEW), faced the business case quandary head on. How did they get hard headed Finance to budget for their taxonomy plans? The winning move here was to show in small scale the value of the work. People in the business realised that the library micro-site was the best place to find things and asked why this was so. The knowledge management team were able to demonstrate how the taxonomy could increase organisational efficiency and so helped prove the case to all website users.

The second case study looked at using a taxonomy to help share data between different organizations in the UK Heritage sector. In a talk called ‘Reclassify the Past’, Phil Carlisle (English Heritage) entertained us giving both the successes and the difficulties. Highlighting what could go wrong was a good way to sell a structured taxonomy project. Search, even with a good search engine is more complex than many people realise and poorly organised metadata can cause problems that ‘Google it!’ may not solve. The session ended with a lively set of discussions.

Both case studies provided valuable tips for running a taxonomy project.

Speakers

Alice Laird is the Taxonomy Project Manager at the Institute of Chartered Accountants in England and Wales (ICAEW). Alice leads a team of two taxonomy full-time taxonomy consultants and one external consultant to create the ICAEW taxonomy and implement it on the ICAEW website.
She liaises with stakeholders in the selection and purchase of suitable taxonomy and auto-classification software. She liaises with stakeholders in the creation and implementation of taxonomy and metadata.

Phil Carlisle is a Data Standards Supervisor at English Heritage and has a wealth of experience (both nationally and internationally) in explaining the need for taxonomies and developing them for the historic environment community.

Time and Venue

2pm on 3rd July 2014, The British Dental Association, 64 Wimpole Street, London W1G 8YS

Slides

No slides available for this presentation

Tweets

#netikx64

Blog

See our blog report: Selling Taxonomies to organisations, Thursday July 3 2014

May 2014 Seminar: Information on the Move

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Summary

The first speaker, David, spoke about ‘The second digital transition’ which means that there will be no librarians (as we know them) by 2022. ‘The first digital revolution’ took place in the office or in the library. The device – the PC – was desk bound, office bound. ‘The second digital revolution’ is taking place in the street. Mobile is now the main platform for accessing the web. They are not computational devices but access devices. Mobiles are social, personal, cool and popular. The horizontal has replaced the vertical, reading is ‘out’ fast ‘media’ is in. As a result, abstracts have never been so popular and we can now all online to avoid reading and there is an emphasis on shorter articles, which have a much bigger chance of being used.

Max, followed on from David, by talking about his company that specialises in creating apps which are interactive and provide information or assist in education. The ideas illustrated the power of the new mobile technologies.

We could not have come further from the initial concept of libraries : no walls, no queuing, no intermediaries! Ask any young person about a library and they will point to their mobile. It is ironic that mobiles were once banned from libraries – now it is the library. The mobile, borderless information environment really challenges libraries and publishers. It constitutes another massive round of disintermediation and migration. The changed platform and environment transforms information consumption. For a final reflection, David asked us: Is the web and the mobile device making us stupid ? Where are we going with information, learning and mobile devices ? This led to a lively conversation for our table discussion groups!

Speakers

David Nicholas runs CIBER a pan-European research outfit.
David Nicholas is one of the original CIBER founders. His interests include use and seeking behaviour in virtual spaces, the digital consumer, the virtual scholar, mobile information (information on-the-go), e-books, e-journal usage; the evaluation of digital platforms and scholarly communication and reputation.
Professor Nicholas was Director of the Department of Information Studies at University College London (2004–2011) and prior to that Head of the Department of Information Science at City University 1997–2003. David has been principal investigator on 60 research projects worth more than £6M and published around 500 peer evaluated papers, report and books

Max Whitby comes from Touch Press, an app development organisation.
Touchpress is an acclaimed app developer and publisher based in Central London. The company specialises in creating in-depth premium apps on educational subjects including the Periodic Table, Beethoven, the Solar System, T.S. Eliot, Shakespeare, and others. Their app “Barefoot World Atlas” was named one of the top 10 apps of all time by Apple. Of Touchpress’ “Disney Animated,” which was named the best iPad app of 2013 worldwide by Apple, iTunes’ App Editor noted, “We’re absolutely spellbound.”

Time and Venue

2pm on 16 May 2014, The British Dental Association, 64 Wimpole Street, London W1G 8YS

Slides

No slides available for this presentation

Tweets

#netikx65

Blog

Val Skelton, Editor of ‘Information Today, Europe’ has written a very good blog post on this seminar.

See our blog report: Second digital revolution

Study Suggestions

You can visit the CIBER website for more information: CIBER website

March 2014 Seminar: Incentivising knowledge sharing behaviours

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Summary

Steve Dale gave an excellent presentation on the ‘hot topic’ of ‘gamification’. Quite simply, ‘gamification’ is the process of applying game elements to non-game applications using the fundamentals of human psychology to address motivation, ability levels and ‘triggers’.
Steve instanced a number of examples – from a multitude: within the NHS (a gamification app to encourage exercise); within local government (Halton Borough Council puts RFID tags on bins to track correct recycling by households and rewards good practice by awarding points that can be redeemed at local shops); within the market place (Supermarket club cards and loyalty cards).
Steve cautioned against an unthinking approach to adopting ‘gamification’ within an organisation. He emphasised the need to think carefully about organisational culture and to ensure that organisational goals are clear. After Steve’s talk and questions we moved on to syndicate sessions where five groups devised a gamification strategy to achieve an objective within their organisation. We then talked about the strategies.

Speakers

Stephen Dale is the founder and Director of Collabor8now Ltd, an organisation focussed on developing collaborative environments (e.g. Communities of Practice) and the integration of knowledge management tools and processes to support business improvement. He is a KMI certified knowledge manager and the author of several published research papers on collaborative behaviours. Over a 30-year career he has led major change programmes and developed knowledge and learning strategies for clients across public, private and not-for-profit organisations. He is one of three community facilitators for Warwick Business School’s “Knowledge & Innovation Network (KIN)”, a not for profit member organisation committed to developing and sharing best practice.

Time and Venue

2pm on 18 March 2014, The British Dental Association, 64 Wimpole Street, London W1G 8YS

Pre Event Information

If there is anything on the flier that is not included in the meeting write up, add it here.

Slides

Steve’s presentation was available at: http://www.slideshare.net/

This site does include some Steve Dale slides, but it is not currently being managed.  Contact NetIKX if you want more information

Tweets

#netikx66

Blog

See our blog report: Incentivising knowledge sharing behaviours

Study Suggestions

For more information on Steve Dake go to http://about.me/stephendale
You can also see another write up of this session in the journal “Managing Information” Vol. 21 Issue 2 2014 pp. 26-28. ISSN13520229. by Graham Coult. This is a subscription journal available at http://aslib.com/resources/mi_intro.htm

January 2014 Seminar: When space matters (for collaboration, innovation and knowledge transfer)

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Summary

Paul delivered a thrilling tour around the world, looking at how the physical space available for knowledge management will affect the outcomes. He shared his wealth of experience with appropriate slides and anecdotes to ensure his audience were given plenty of insights into what works well and what less so. Paul also provided practical exercises to wake up our brains and get us thinking more adventurously. If stand up meetings in dramatic scenery did not appeal to everyone, we certainly gained a wide ranging set of tips to help us deliver with more breadth of knowledge.

Speakers

Paul J Corney is a Senior Business Manager with broad global experience across a range of industries from energy to finance to software to government to information and knowledge management.
He is a business developer, coach, mentor, project director and practitioner able to deal at all levels of organisations. He is proficient in turning around underperforming businesses and helping people to realise their potential. He enjoys helping organizations to improve the way they work and to equip people to make better decisions.
His background is financial yet eclectic: He spent 25 years in the City as Senior Manager at Saudi International Bank and as a Vice President at Zurich Reinsurance. He was an early pioneer of intranets in the mid 90’s, one of the first ‘knowledge managers’ in the city of London

In 1998 he embarked on a portfolio career that encompassed, consultancy, coaching and pro bono charitable work.

During that time, he has been Strategy & Business Advisor to the CEO of a dotcom software organization (Sopheon PLC) for 3 years, Information & Knowledge Advisor to the CEO of a leading reinsurance broker (BMS Group) for 7 years and Managing Partner of a successful consulting organisation, Sparknow LLP from 2008-2012. In 2014 he was a founding Trustee of PlanZheroes a UK Charity.

Time and Venue

January 2014, 2pm The British Dental Association, 64 Wimpole Street, London W1G 8YS

Slides

No slides available

Tweets

#netikx67

Blog

No blog available