November 2014 Seminar: Wider horizons for information audit


It was wonderful to have Sue Henczel as one of our speakers as she had recently flown in from Australia. She joined with Graham Robertson, a NetIKX Committee member to discuss with us the value of information audits. Sue took the lead to update us on recent developments in the field, and Graham introduced the River Diagram and talked us through its practical applications. This was followed by our own attempts to apply the concepts to our own organisations in small group discussions.


Sue Henczel is the owner of Infase Training (Australia) Pty., Ltd. Sue’s company provides training and consulting services to libraries, information organizations and professional associations. She specializes in strategic and project planning, information and knowledge audit, impact assessment, statistical frameworks, performance measurement, service review and social research.

Graham Robertson is Principal Associate of Bracken Associates. Graham’s company focuses on change management, knowledge management, information management and requirements analysis.

Time and Venue

November 2014, 2pm The British Dental Association, 64 Wimpole Street, London W1G 8YS


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Study Suggestions

Sue Henczel has written extensively on KM for example: Information auditing report and tool kit 2007