March 2017 Seminar: Gurteen Knowledge Café – Entrained and Entrenched Thinking

Summary David Gurteen, well known as a keynote speaker and conversational facilitator, ran a Knowledge Café on the topic of Entrained and Entrenched Thinking. Knowledge cafés are a powerful tool for knowledge managers. David Gurteen is one of the foremost exponents of this method. David defines the essence of a knowledge café thus: “The only […]

January 2017 Seminar: Information Design: approaches to better communication

Summary Conrad Taylor and Ruth Miller (long-standing practitioners of information design) presented some simple and practical applications of plain language, computer-based design, and design project management practices to help organisations and businesses to communicate clearly. Conrad and Ruth looked at how information designers have developed approaches to clear communication (based on research by linguists, psychologists […]

November 2016 Seminar: Evidence-based Decision Making

Summary We all have biases. It’s perfectly natural for the decisions we make in life and work to be influenced by knowledge gained through prior experience and intuition. Most of the time this serves us well. However, we would not expect major business decisions to be made just on ‘gut-feel’. Using an open and rational […]

September 2016 Seminar: Connecting Knowledge Communities: Approaches to Professional Development

Summary At an earlier meeting, a plea was made to examine the way professional development (and, indirectly, training) is managed for knowledge and information managers. This meeting therefore examined possible approaches to such professional development. A year previously, NetIKX, with the cooperation of a number of other organisations in the field of knowledge and information […]

July 2016 Seminar: Understanding Networks – and how to win friends and influence people

Summary If you were to ask your CEO or manager how knowledge and information flows through your organisation, you will probably be shown an organisation chart. This is all very well in theory, but the days of strict hierarchies for communicating and sharing knowledge and information have long been consigned to history. In today’s global […]

May 2016 Seminar: SharePoint and Office 365: getting value from enterprise collaboration solutions

Summary The shift from traditional ‘document management and information push’ Intranets to more socio-collaborative technologies continues to accelerate, as organisations embrace new Social Business Models. Microsoft has cemented its place as one of the key players in the enterprise technology space and is well positioned to influence greater productivity and increased value through more seamless […]

March 2016 Seminar: Storytelling For Problem Solving & Better Decision Making

Summary A story is a recounting of events based on emotional experience from a perspective. We use stories to: • build maps of the world we experience so we can make decisions about how to act; • make decisions about what to believe in, what we see and hear; • transfer knowledge and information; • […]

January 2016 Seminar: Human Capital – The Last Differentiator

Summary How do you keep your skills relevant in an ever-changing environment? Can Social Knowledge Management provide answers? As we adapt to new workplace challenges (or opportunities) at a time when organisations are looking to increase productivity and make savings through automating routine work, we need to think about the ’human differentiator‘; in essence, ensuring […]

November 2015 Seminar: Offshoring/Outsourcing Information Services

Summary The offshoring and outsourcing of information services are two business models/strategies that have matured significantly in recent years. However, they have a number of challenges that in-house operations do not necessarily face. Offshoring or Outsourcing your Information function – either, neither or both? Whatever your situation the issues raised by this question are complex […]

September 2015 Seminar: Connecting Knowledge Communities

Summary The aim of this meeting was to bring together at least some of the UK communities concerned with knowledge and information management. These communities and organisations have different emphases, different modes of operation and even different approaches to membership. Some have regular meetings and a paid membership, while others are virtual and have no […]

July 2015 Seminar: Hillsborough – Information Work and Helping People and NetIKX AGM

Summary We welcomed Jan Parry, President of CILIP, to talk about her role in the Hillsborough Inquiry. This meeting was preceded by the NetIKX AGM. Jan Parry explained how, after 23 years, records and information revealed the truth about the 1989 Hillsborough Disaster. She was the only Information Professional on the secretariat of the Hillsborough […]

May 2015 Seminar: Open Data – Products, Services and Standards.

Summary 25 years ago, Sir Tim Berners Lee set out his vision for the World Wide Web by proposing a set of technologies that would make the Internet more accessible and useful. Since then, the web has transformed our global community by allowing us to freely share information with each other. When open and accessible […]

March 2015 Seminar: Seek and You will Find?

Summary Karen explained how Google is undergoing major changes in the way it analyses our searches and presents results, so that more people are using their biased, social media circles as sources of information; and an increasing amount of error-laden data is being made available free of charge. Karen delivered an insightful and informative talk […]

January2015 - Seminar

January 2015 Seminar: Auditing your KIM Skills Gap

Summary This was a joint seminar of the Network for Information & Knowledge Exchange and TFPL Connect-ed. The start of the new year is a great time to take stock, reflect on the achievements of the last year and plan your objectives for the upcoming twelve months … The workshop was aimed at anyone with […]