Our Next Seminar

Title: From Hawley to The Edge of Intelligence: the continuing evolution of knowledge and information management to adapt to the new normal

Date: Thursday 22 October 2020: 2.30 pm

Following the release of Information as an Asset: today’s board agenda in February 2019, an update on the earlier report issued by the Hawley committee in the mid 1990s, CILIP worked with the Financial Times to commission a survey of its readers.  Its purpose: to build a better understanding of their perception of knowledge and information management.  Over 540 respondents gave candid insights into their respective organisations, which was summarised in The edge of intelligence, published in early March 2020.
We will take this opportunity to reflect on the key findings from the survey, highlighting many of the challenges already facing organisations before the pandemic emerged.  We will consider the implications of the current crisis and the new operating environment being adopted. We will then discuss the practical ways knowledge and information managers can help their organisations maintain and build on their success.

Speaker: Stephen Phillips

Please note that this seminar will be a virtual one, using the Zoom platform. More details will be made available to those registering.



Stephen Phillips is an information management leader with extensive experience in the financial services industry. He has a practical, solution led approach, focused on the evolving needs of his clients. He has extensive experience developing product strategies, optimising services and enhancing transparency and accountability using defined service levels, key performance indicators, comprehensive reporting and cost allocation models.

Stephen has worked in the information industry for over 30 years, having been Global Head of Business Information Services at a leading Investment Bank from 2000-2020. In this role, he developed and led a team of over 100 information professionals in multiple locations and managed an extensive portfolio of third party data and information suppliers. His holistic approach actively seeks ways to help deliver clients’ objectives as they relate to cost, people, process, technology and regulation.

Stephen is 2021 Conference Chair for SLA Europe and vice chair of CILIP’s Knowledge & Information Management Member Network. He has previously served as President of the European Chapter of SLA and actively contributes to industry events and journals.

In his spare time, Stephen is a school trustee, a keen golfer, likes to vacation in Portugal with his family, and enjoys long walks “discussing” life, the universe and everything with Reggie, his Airedale terrier.

Provisional Timetable

14:30 – 15.30 Presentation

15.30 – 15:50 ‘Tea and networking’

15:50 – 16:50 Breakout sessions

16:50 – 17:00 General discussion and wrap-up


Online, using Zoom. More details to those registering.

Seminar Costs

If you are a NetIKX Member or join NetIKX now, there is no charge.  Non-members normally pay £30.  Non-member charges will be announced shortly.

However, as this seminar is on-line, non-members are asked to make a donation of £12.

There are discounts available for returning members and others – for further information, please send an email to .

If you have a problem registering for this meeting, please send an email to .

Provisional Future Programme of Seminars – details nearer the date

November 2020

The framework and ISO standards for Collaboration, KM and Innovation and how these might be integrated into your organisation.
January 2021

Finding the truth from Statistical Information
‘Millions or billions? What counts as a significant percentage? Whether it’s our job to communicate numerical facts, or simply to comprehend them, this ‘literacy’ is essential to democracy. We will look at examples from finance, health and demographics’
March 2021KM, collaborative working and learning in Project Management
A seminar on collaborative working and how KM and learning are faring post-Covid in the world of Project Management
May 2021The neuroscience of knowledge, Information and Memory
We are hoping to secure an eminent University Professor to come and share the latest research and insights into how the mind works and how we process and store knowledge and Information
July 2021
Survey results from 20 years of KM
Knowledge Management has had its ‘21st birthday’! We will look at lessons learned and how implementation changed over the years. We aim to get an original ‘thought leader’ to discuss an ongoing survey on attitudes and experiences of KM.

Individual members:

Corporate members:


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